Privacy Policy

1. Overview

Valitide (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using the Platform, you consent to the practices described here.

2. Information We Collect

a. Information You Provide

• Email addresses — when you sign up for our waitlist or newsletter.
• Reviews — display name and review content you submit on vendor or pharmacy profiles.
• Listing applications — company name, website, email, and other details submitted through the Get Listed form.

b. Information Collected Automatically

• Click analytics — when you click an outbound link to a vendor or pharmacy, we record the click event (vendor/pharmacy name, timestamp, and referring page). We do not record your IP address or any personally identifiable information with click events.
• Standard web analytics — we may use privacy-respecting analytics to understand page views and traffic patterns. We do not use invasive tracking pixels or sell data to advertisers.

3. How We Use Your Information

• To operate and improve the Platform.
• To send you updates if you opted into the waitlist (you can unsubscribe at any time).
• To display user reviews publicly on vendor and pharmacy profiles.
• To review listing applications from vendors and pharmacies.
• To aggregate anonymous click data for internal analytics.

4. Data Storage

Data is stored using Upstash Redis, a cloud-hosted database service. Data is encrypted in transit (TLS) and at rest. We do not store passwords, payment information, or health records. Reviews and waitlist entries are retained indefinitely unless you request deletion.

5. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share data only in the following limited circumstances:

• With infrastructure providers (Vercel, Upstash) necessary to operate the Platform.
• If required by law, subpoena, or legal process.
• To protect our rights, safety, or property.

6. Cookies

The Platform uses minimal cookies. We use a session cookie for admin authentication and may use a cookie to remember your preferences. We do not use third-party advertising cookies.

7. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing us. If you are in the EU/EEA, you have rights under GDPR including the right to data portability and the right to lodge a complaint with a supervisory authority. If you are a California resident, you have rights under the CCPA to know what data we collect and to request deletion.

8. Children

The Platform is not intended for use by anyone under 18 years of age. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Platform constitutes acceptance of the revised policy.

10. Contact

Privacy-related inquiries may be directed to privacy@valitide.com.